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Title: Quality Is Free: The Art of Making Quality Certain: How to Manage Quality - So That It Becomes A Source of Profit for Your Business
Score:
Author: Philip B. Crosby
Rating: Not available
Hits: 103

Review of Quality Is Free: The Art of Making Quality Certain: How to Manage Quality - So That It Becomes A Source of Profit for Your Business

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Comments for Quality Is Free: The Art of Making Quality Certain: How to Manage Quality - So That It Becomes A Source of Profit for Your Business

• Posted on 2009-05-31
  Quality is free
  
  This is a good book as an addition to writings by Deming, Juran, Ishikawa and Ford (My Life and Work). The title is perfect because once you understand how quality really is free, you have the concept.
  
  "Quality is free" is an essential paradigm shift for American business thinking. With it, we can recapture our place in the global economy. Without it, we will slide into obscurity.
  
  I challenge you to consider how "Quality is Free."
  
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• Posted on 2009-03-22
  The Corner Stone of a Quality Management System
  
  Quality is Free by Mr. Philip Crosby is an excellent cornerstone to a Quality Management System. If you desire to understand and to persuade others of the critical importance of Quality, then this is the book for you. Mr. Crosby's language is accessible and his illustrations are frighteningly realistic - an excellent read.
  
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• Posted on 2009-02-02
  A Classic - In a Dual Sense
  
  A classic in both the best and worst sense. Phil Crosby is very readable, and his case study approach to Zero Defects implementation brings the management of quality to an understandable level. However, the book was written back in 1979, and it shows. The tools are dated, and many of the items noted by Crosby as implementation and employee motivation techniques are a bit worn. The management is timeless, the tools are not. Good background - but not as great as it must have been 25 years ago.
  
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• Posted on 2009-02-02
  A Classic - In a Dual Sense
  
  A classic in both the best and worst sense. Phil Crosby is very readable, and his case study approach to Zero Defects implementation brings the management of quality to an understandable level. However, the book was written back in 1979, and it shows. The tools are dated, and many of the items noted by Crosby as implementation and employee motivation techniques are a bit worn. The management is timeless, the tools are not. Good background - but not as great as it must have been 25 years ago.
  
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• Posted on 2009-02-02
  A Classic - In a Dual Sense
  
  A classic in both the best and worst sense. Phil Crosby is very readable, and his case study approach to Zero Defects implementation brings the management of quality to an understandable level. However, the book was written back in 1979, and it shows. The tools are dated, and many of the items noted by Crosby as implementation and employee motivation techniques are a bit worn. The management is timeless, the tools are not. Good background - but not as great as it must have been 25 years ago.
  
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